17th Jun 2022

 United Utilities solved their unreliable process by choosing Crest Pumps as their main preferred supplier of process chemical pumps.


United Utilities were having a problem with their aging process system for transferring acids to waste water process for the Newport region of South Wales.

Their previous mechanical seal pump kept leaking due to a corroded part inside the pump due to the hazardous media being processed making it inefficient, costly and ecologically unsound.

In co-operation with Tradebe, United Utilities upgraded all transfer systems, including pumps and pipework. Due to our long history and reliable service provided to Tradebe, they recommended us to United Utilities for our ultimate corrosion resistance mechanical seal process pumps.

Crest Pumps supplied the ECC/B range of chemical process pumps with fully corrosion resistant materials to stop a repeat of United Utilities previous system problems thus avoiding further unnecessary clean up bills, saving money and minimising ecological damage.

The ECC/B is the industry standard, built fully from solid plastics in the UK.

As a result of choosing Crest Pumps and thanks to the reliability and the durability of the ECC/B, United Utilities have been able to reduce system downtime by 28% which is brilliant news for their operation costs. We continue to supply other parts of the United Utilities process. 


Company United Utilities
Industry Wastewater
Application 50% hydrochloric acid
Capacity 43 m3/hr
Discharge Head 60 meters
Viscosity 1 cP
Model Supplied ECC/B
Material Polypropylene

 Specialty build


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